Insights
What we learn building AI assistants, apps and automation, and advising on strategy. Short, specific, and written by the people doing the work.
- AIHow to test an AI assistant before it reaches customersA set of real questions, a score, and a rule for when a new model ships.
- MobileWhy field apps should work with no signalWhat offline-first means for a technician in a loading bay.
- StrategyFind the weak link in your business flywheelA way to see which improvement makes every other one cheaper.
- TechnologyBuild, buy or partner: write the reasons downA decision template for the system you are about to commit to.
The first articles are in draft. If there is a question you would like us to answer, send it through the contact form.